,FPQP®
As a Client Service Specialist, Debbie delivers high-level support to clients and the advisory team, ensuring a seamless and personalized experience. She manages client communication and oversee account administration—including openings, transfers, and money movements—while coordinating with custodians, accountants, and other professionals to address client needs efficiently.
To ensure accuracy and timeliness, Debbie maintains thorough documentation and keeps internal systems current. She initiates and manages workflows for key client engagements such as onboardings, reviews, and discovery meetings, ensuring all materials and checklists are prepared and completed.
Debbie prepares reports and supporting documents for client meetings and may attend in a technical, supportive, or observational role. She monitors account activity, research and resolve issues, and follow through to ensure client satisfaction.
In addition to client-facing responsibilities, Debbie contributes to internal operations by updating training guides, organizing client records, and supporting front-office functions such as greeting visitors, managing calls, and scheduling meetings. With a strong focus on organization, service excellence, and confidentiality, Debbie plays a critical role in delivering a high standard of care and professionalism across the firm.
When you’re not working you’re…?
I am a runner and run destination races with my son. I’m a Life Coach, I teach yoga, and I volunteer.
How do you do good in your community?
I walk dogs for neighbors who can’t get out and to keep our neighborhood tidy, I pick up any trash lying around so it doesn’t make its way into the lake.
Where did you grow up? Where do you live now?
I grew up outside Philadelphia. I now reside in Lake Norman, NC.
What’s a destination in the world that you aspire to visit?
There are many places on my list, but Portugal tops the list.
Financial Paraplanner Qualified Professional℠
Volunteer for many different organizations, top of the list are Animal and Human Rights organizations.